10 Jul Phone Systems and Broadband Internet
An Insurance Agency’s high cost of operation related to Telecom
Current State and Challenges
A mid-size Insurance agency is spending a high dollar amount on their existing phone and internet infrastructure. They are faced with a plethora of phone lines for their agents and a budget item that has gotten out of control.
An OTP senior partner does an inspection of their 3 locations to look for the efficiency of their current state. He has the analysts audit the invoices and usage of the phone and internet over the last year. It is discovered that the agency has significant efficiency issues. Paying for lines that haven’t been used in years and for a less than ideal technology for their needs. The pricing for the system and the internet also is found to be drastically higher than it should be.
OTP utilizing expertise and influence with the vendors, 1s able to provide an improved phone system technology that is appropriate for the agency’s needs. The needless lines are eliminated and now the agency has the proper system in place and is paying 40% less than they were before.